To request Maintenance,
And Put “Maintenance Request” in the subject field, and in the Body of the email put; Your Name, Complete Home Address, and specific issue you are having.
If you are reporting an appliance breakage, include the type of appliance, make, model and serial number as well as the specific problem with the appliance.
If you are experiencing an Emergency, follow the emergency procedures outlined in Addendum 1, Page 1 of your Lease.
If you are using an iPhone, check the TWO email addresses in the “To” field to be sure they are separated before sending your request. IPhones are removing the space between the addresses and the messages are not being sent or received.
If you are still having issues, use the form to the right. You MUST, in the “questions for us” box, put Maintenance Request followed by the information required above.